Frequently Asked Questions

New Garden Township has approximately 61 miles of roads that we maintain. Taking each directional lane into consideration, that means there are 122 miles of road lanes that contain many roads and cul-de-sacs.

If your mailbox has been damaged by direct contact with the plow or the truck, you should call the Township Roadmaster to file a report. The Roadmaster will inspect the damage to the box, and at his discretion, authorize repairs up to $50.

If the mailbox has been damaged by or has been blocked by snow plowing, it is the responsibility of the homeowner to repair the box and clear snow away from it so that the U.S. Postal Service can deliver mail.

The Township maintains right-of-ways along every dedicated road in the Township. Roads outside developments generally have a 16-foot right-of-way easement and roads inside the developments generally have a 25-foot easement. The easement is measured from the center line of the roadway. Anything placed within the easements by the property owner is not the responsibility of the Township and will not be replaced or repaired by the Township.

Vehicles that are parked on dedicated roads that interfere with traffic flow or snow plowing will be towed at the owner’s expense. Every effort will be made by the Police to notify the owner before the vehicle is towed. The trucks will make their best effort to work around vehicles parked within developments, however, if there is not enough room to maneuver the Township trucks, the streets will not be plowed.

You can remove overhanging trees and shrubs so that they do not impede the flow of traffic, damage passing vehicles, or become a hazard.

Please keep all trash and recycling bins close to the house when you know a storm is coming. These items can become caught in the snow flow and become damaged or misplaced during plowing.

You can place markers at the edges of curbs on streets and cul-de-sacs for more accurate plowing. It is also a good idea to mark fire hydrants and transformer boxes in the event of an emergency. If you are able, please clear the path to hydrants and transformers to assist emergency crews and residents.

The main roads that handle the most traffic are plowed and treated first. The connector roads are then addressed. Finally, the roads contained inside developments are plowed.

To facilitate emergency vehicles, an initial pass is made on all roads, and a circular pass is made in the cul-de-sac. Development roads and cul-de-sacs serve significantly less traffic, and therefore, receive a different priority than main and connector roads. Once the main and connector roads are clear and a pass has been made in each development for emergency vehicles, the road crew will begin to re-visit developments for further clearing.